Practice management for behavioural health
CareOS runs a therapy practice end to end — scheduling, charting, a self-service client portal, and an insurance billing pipeline that files claims, watches for the acknowledgement, repairs what bounces, and reconciles the money that comes back.
Most therapy systems stop at producing a claim. CareOS is built around what happens after it is sent.
The gap
Practice software files the claim. Then a billing service — usually charging a percentage of everything the practice collects — chases the rejection, fixes the code, refiles it, and posts the payment when it finally lands. That second job is where the time and the money go, and it is the job CareOS was built to do.
What is in it
The largest part of the system.
Nearly as large as the billing engine, and deliberately so.
Where it came from
CareOS exists because a real therapy practice outgrew its EHR. It runs a live caseload every day — the scheduling, the notes, the claims and the money are not a demo. The parts that got built first are the parts that hurt most, which is a better specification than any feature list.
What it costs
An EHR subscription is $29–99 a month. The billing service beside it takes 6–8% of everything the practice collects. CareOS costs more than the first and replaces most of the second.
Everything, including the whole claims pipeline.
Adds supervision and co-signing, groups and couples.
Annual agreement, priority support.
Unlimited claims and remittances, at no extra charge.
Everyone else meters them. The amounts are small; being charged for the act of getting paid is the part practices resent.
Twelve months for the price of ten if you pay annually. Onboarding — chart migration, payer enrolment, ERA setup — is quoted separately, because it runs on the payers’ timetable rather than ours.
Talk to us
It is in production with one practice and being prepared for more. If that sounds like something you want, get in touch and we will show you the claims pipeline first — it is the part that matters.